BCSBI: Banking Codes and Standard Board of India
BCSBI: Banking Codes and Standard Board of India, is an independent organisation meant to protect the services and rights of banking customers. The board oversee the compliance with the “Code of Bank’s committment to customers. It only checks if there is any systematic compliance failure on part of the bank. It is registered under societies Registration Act, 1860. As of February 2013, 69 scheduled commercial banks, 11 Urban Co-operative Banks and 54 regional rural banks are members of the board. Its headquarters are situated at Mumbai, Maharashtra. Present chairman of BSBI AC Mahajan
BCSBI is a set of rules which every bank needs to follow. This includes various service charges circulars, customer dealing parameters, bank procedures to treat customers, time limit for various jobs in banks etc.
