Communication is an inseparable part of your daily interactions with your team members, colleges and seniors at your work place. It is a reflective quality and an essential tool. Reflective quality in the way that it reflects your persona and the ability to truly convey your thoughts without a glitch, and tool in the manner that by effective communication can only you reach out to a person. The way you communicate is the deciding factor in interviews, group discussions or even day-to-day dealings with you staff members. Here are some points that will help you get an edge in developing the set skills that comprises proper communication.
Be ready to express not argue-Genuine expression of your views doesn’t need force of voice as much as it needs impact in the words you speak. In a group discussion in particular where way of expressing is essential, one commits this mistake. Similarly at the work place convincing people depends on your way of communication which is by presenting your ideas in a sequential fashion and presenting a thoughtful conclusion that backs your chain of ideas. A calm approach without haste and with confidence will make an impact on the listeners.
Be ready to listen-Hearing and listening are two different verbs for a reason: You can say to someone “I hear ya”, and still not listen to a word to what they said. Listening is a genuine action where you follow every word of the speaker with rapt attention. You not only give them a fair chance but appreciate what they have to say. Appreciation should not be kept in but spoken out loud. And if you have a counter view you can always say “Mr. X provided us with a really good idea to which we can also add ……”’ or “ I do agree you have a good point there, on similar lines I too have an idea…”. Giving credit to someone’s thought always helps as he/she will take you seriously when you speak.
Remember good communication is the key to good results-Any company that is successful stresses on a good communication between its employees for the creation of a positive work environment. Written communication can always be dealt with, but it is the face to face communication skills that make you stand out. A good command on language always helps, but you should have good ideas and thoughts to communicate too. Mainly it should be your intuition to listen to someone and respond to them in due time. Delay in response creates problems weather it is with colleagues or your clients. A proper response gives you a positive image.